● Early access, opening in phases
Your front desk,
open all night.
Sendchime is the front desk for small businesses. It answers customer messages, keeps every customer's details in one place and remembers the follow-ups, even after you close for the night.
Opening first with WhatsApp. More channels join in Phase 2.
WhatsApp · Phase 1
Instagram, Messenger, Telegram, SMS, email, website chat · Phase 2
11:42
91%
NH
Noor Hair Studio
Answered by Sendchime
Hi, can I get a cut and blow-dry tomorrow? How much is it?
11:42 pm
Hi Hira. A cut and blow-dry takes 45 minutes and costs $28. Tomorrow I can offer:
11:43 pm ✓✓
11:30 am
2:00 pm
5:15 pm
2:00 pm please
11:44 pm
✓ Booked
Cut and blow-dry with Sana
Tomorrow at 2:00 pm
Reminder goes out at 11:00 am
You're booked. Reply here any time if you need to change it.
11:44 pm ✓✓
Message
➤
🔔 One soft brass chime when a message lands.
🌙 Then the desk goes quiet again.
● How it works
Set it up once. Then it keeps the desk for you.
Four steps, all from your phone. The first version starts with WhatsApp.
01
Connect WhatsApp
Use the official sign-up from Meta to connect your business number. Sendchime explains each screen before you tap.
02
Add your prices and hours
List your services with price and time, your opening hours and the questions people ask you most.
03
Turn on replies and test one
Pick starter replies for your type of business. Send a pretend message and see exactly what a customer would get.
04
Answer from one inbox
Chats, customer notes and follow-ups sit together, on your Android phone and on the web.
⏱ We are designing setup to take under ten minutes.
● Made for local businesses
The same questions, every day. Answered the same good way.
Sendchime starts with businesses that take questions and appointments over messages.
For salons and barbers
Late questions about prices and hours get an answer straight away, from your own list.
Phase 1
Repeat reminders bring regulars back when it's time for the next cut.
Phase 1
Free times are offered and booked in the chat, with a reminder before the visit.
Phase 3
Example messages. Your replies use your own prices, hours and words.
● Behind the desk
They close the shop. The messages keep coming.
Salon owners, clinic managers and shopkeepers answer late questions from the sofa. Sendchime keeps that conversation going while they rest.
NH
Noor Hair Studio ✔
Verified business
11:44 pm
Evening enquiries answered
Hira Ahmed
Owner
“A client asked for Saturday at 11 pm. I woke up to a booked slot instead of a missed question.”
1,240 replies sent this month
286 appointments booked
4s average first reply
📍 Lahore
11:44 pm ✓✓
CF
Clifton Family Clinic ✔
Verified business
8:12 am
Front desk, covered
Dr. Sana Iqbal
Clinic manager
“The same four questions were eating our mornings. Now the answers go out before we unlock the door.”
2,180 questions answered
412 follow-ups booked
6s average reply time
📍 Karachi
8:12 am ✓✓
KH
Khan Hardware & Home ✔
Verified business
9:31 pm
Delivery questions covered
Bilal Khan
Shop owner
“Delivery questions, prices, stock. I set the replies once and stopped repeating myself all day.”
960 delivery answers sent
348 orders started in chat
5s average first reply
📍 Faisalabad
9:31 pm ✓✓
24/7
The desk stays open, long after the shutters come down.
10 min
To write your first reply and test it with a pretend message.
1 inbox
WhatsApp today. More channels join in Phase 2.
Illustrative stories from the businesses Sendchime is being built for.
● What Sendchime does
Five things a good front desk does
Each one is marked with the phase it opens in, so you know what to expect.
Phase 1
One inbox for every chat
Newest chats first, unread counts, labels and who is answering. WhatsApp first. Instagram, Messenger, Telegram, SMS, email and website chat join in Phase 2.
Sendchime inbox
WhatsApp Business · 3 unread
HA
Hira Ahmed
2:00 pm please
11:44 pm
Booked
BK
Bilal Khan
Do you do beard colour as well?
10:58 pm
2
MR
Maria Rodrigues
Thank you, see you Saturday
9:12 pm
Regular
Message
Phase 1
A customer book that remembers
Notes, labels, birthdays, last visit and whether they agreed to offers. Import your list, and export it whenever you like. It is yours.
HA
Hira Ahmed
Customer since March 2024
Regular
Cut and colour
Agreed to offers
Last visit
12 October
Next visit
18 November
Birthday
4 March
Note
Prefers Sana
Phase 1
Replies you can test
Choose when a reply runs, who it answers and when it stays quiet. Test it with a pretend message before any customer sees it.
Phase 2
An assistant that knows your business
Answers from your prices, hours and FAQ, in your tone. You choose drafts for review or automatic replies.
Phase 3
Bookings and reminders
Offers your free times, books the slot in the chat and sends the reminder before the visit.
→ Templates, scheduled messages, Insights and the full release plan are coming to a dedicated features page.
● You stay in control
You decide what it says, and when it steps aside.
Sendchime only says what you have given it to say, and you can step in at any moment.
Phase 1
Your answers, your hours
Replies use the prices, hours and answers you add. Nothing else.
Phase 1
Test before it runs
Send a pretend message and see the reply, or the reason it would stay quiet. Every rule has its own switch.
Phase 1
Your customer list is yours
Import it on day one and export it whenever you want.
Phase 2
Drafts wait for you
In draft mode, an AI reply stays unsent until you press Send or Edit.
Phase 2
Take over any chat
If a question is not covered, the chat moves to the top marked Needs you. Pause AI for that chat and reply yourself.
Phase 2
Offers only with consent
Broadcasts go only to customers who agreed. You see the expected WhatsApp cost before you send.
● Pricing
A fixed monthly price
Start free. Pay yearly and get two months free.
Free
$0
a month
No card needed
No monthly charge. Start with WhatsApp.
Start with WhatsApp and see how Sendchime fits your day.
Get early accessStarter
$9
a month
2 months free
Billed monthly. Switch to yearly any time.
For an owner who runs the front desk alone, between clients.
Get early accessGrowth
$25
a month
2 months free
Billed monthly. Switch to yearly any time.
For a busy business with more chats, more customers and more follow-ups.
Get early accessMost chosen
Business
from
$79
a month
2 months free
Billed monthly, per client workspace.
For agencies that set up and look after Sendchime for client businesses.
See partner pricingPartner
Prices are listed in dollars. Plan limits, currency and taxes will be confirmed before paid plans open.
If you reach a plan limit, you see a calm notice and nothing stops working.
● Questions
Good to know
Can I use Sendchime today?
Sendchime is in early access and opens in phases, starting with WhatsApp. Join the early-access list and we will contact you on WhatsApp as places open.
Do my customers need to download anything?
No. Your customers keep messaging you the way they already do. Only you and your team use the Sendchime app.
How does Sendchime connect to WhatsApp?
Through the official WhatsApp Business Platform sign-up from Meta. Sendchime walks you through each step during setup.
Will AI reply to my customers without asking me?
Only if you choose that. The AI assistant opens in Phase 2. You decide between drafts that wait for your review and automatic replies, and you can pause AI for any chat.
Can I take my customer list with me?
Yes. Your customer book is yours. Import it on day one and export it whenever you like.
● Early access
Keep the desk open, even while you sleep.
Join the early-access list. We will message you on WhatsApp as places open, starting with WhatsApp businesses.
The front desk for small businesses. Answers messages, remembers customers and keeps the follow-ups, even after you close.
🔔 One soft chime, then the desk goes quiet.
Sendchime
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